Good Council Practice - Workforce

Gwynedd Council has a well-developed coaching programme for both staff and councillors. The WLGA provides coaching to councillors as part of this programme, using a hybrid coach/mentoring approach supporting councillors’ work in communities and the council. During the pandemic, this coaching was conducted virtually through Microsoft Teams. One of the participating councillors said “In general I believe that the coaching I have received from the WLGA has played a critical role in my development as a cabinet member and councillor.  Since the lockdown we have continued the sessions and if anything, I think the digital element has improved things.  It’s logistically a lot easier and involves a lot less of my time and travel.  I don’t believe it has changed the dynamic of the coaching relationship, the only possible scenario that I can imagine where a physical coaching session would be preferable to a digital one, would perhaps be the initial session/s.  I had already developed a working relationship with my coach before the switch from physical to digital, and perhaps a face to face conversation is important in the initial stages.  I would like to carry on with the digital sessions even when “things get back to normal”.

Learning from remote coaching during COVID, the WLGA will now offer remote coaching, with, if possible, a face to face introductory session.

Flintshire County Council have been working in partnership with Flintshire Local Voluntary Council (FLVC)  to ensure vulnerable people receive appropriate support.  Prior to Covid-19, (FLVC)  already had access to a directory of validated community organisations i.e. those who were constituted, had received appropriate training and had policies in place, such as safeguarding. This Directory is updated as new community groups set up. FLVC employ two staff based with the Council’s Single Point of Access (SPoA) team signposting and supporting individuals to access the voluntary and community support available across Flintshire. Furloughed staff from organisations who work closely with the Council have been encouraged to volunteer via the Volunteering Wales website. Over 200 people have stepped forward to volunteer in Flintshire, 84 individuals chose to volunteer for the council and virtual training has been put in place. Together we are fighting Coronavirus COVID-19 

 

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The Welsh Local Government Association (WLGA) represents the interests of local government and promotes local democracy in Wales.

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   Welsh Local Government Association

Local Government House
Drake Walk
Cardiff, CF10 4LG

Tel : 029 2046 8600
Mail : enquiry@wlga.gov.uk
Business Hours : Mon - Thurs 8:30 - 5:00, Fri - 08:30 - 16:30