Posts in Category: COVID-19 (Shielding - Workforce))

Supporting Isolated Vulnerable People through the Buddy Scheme (Caerphilly CBC) 

During the third week of March Caerphilly CBC wrote to all 70,000 plus households in the county borough offering support for people concerned about the UK Government advice to self-isolate if over 70, or with an underlying health condition, if they felt they would be unable to cope with daily shopping or picking up prescriptions. 1560 older and vulnerable adults rang the dedicated helpline asking for support. At the same time a call to action was issued to staff able to help as volunteers to provide an immediate response. Over 590 staff eventually ended up acting as Buddies being matched with up to 10 older and vulnerable adults/families each. As accessing cash was a difficulty, and no WCVA cash handling guidance existed at that time, corporate credit cards and petty cash access was set up at short notice to prevent allegations of financial abuse and fraud. Residents were invoiced at a later date for shopping bought on their behalf. At the same time the Council provided enhanced DBS checked drivers to local pharmacies to help with deliveries of medication as normal driver services were not operational. As the lockdown eased and shielding ended many staff have continued to maintain a befriending role with the people they have been supporting. The scheme is now working with the voluntary sector and local community groups to support the lesser number of people still requiring support through the Community Regeneration Team working with the local CVC. A jointly appointed Volunteer Coordinator is helping to manage the Buddy Scheme with a view to developing a more formal corporate volunteering scheme as a legacy. The Community Regeneration Team are working closely with local community COVID volunteer groups particularly in helping isolated people registered on the Buddy Scheme become more connected to their communities.

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The Welsh Local Government Association (WLGA) represents the interests of local government and promotes local democracy in Wales.

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