Posts in Category: Bridgend

Friend in Need (Bridgend CBC) 

During the COVID-19 pandemic Bridgend County Borough Council worked alongside Bridgend Association of Voluntary Organisations (BAVO) to expand the Community Companions befriending scheme recognising, the need to adapt approaches in relation to the pandemic and restrictions. BAVO and the Council wanted to provide support to individuals in different ways including telephone befriending to support social distancing particularly targeting older more isolated adults over the winter period. During 2020 there were 229 referrals received for befriending support. A total of 145 individuals were supported with befriending opportunities, with 102 volunteers involved in telephone befriending and 50 individuals involved in the pilot of the intergenerational pen pal scheme. This scheme has continued to grow despite the disruptions of schools closing and BAVO have made links with a local primary school during lockdown to write letters/drawings which were developed into postcards to send out to Community Companions beneficiaries and volunteers.

Connecting Communities (Bridgend CBC) 

Bridgend County Borough Council’s Connecting Communities programme has escalated the support provided to people and communities during the COVID-19 pandemic. Bridgend Association of Voluntary Organisations (BAVO) working with the Community Navigators are supporting a variety of community needs. The key levels of support include: prescription delivery, shopping services, food bank support including providing foodbank vouchers and delivering food parcels to those most in need, along with educating people on other affordable food provisions like the Food Pantries, welfare checks and telephone befriending. BAVO and the Connecting Communities programme work with external organisations and support services ensuring those most vulnerable access the support they need. There is a partners list of 77 organisations that have supported the Connecting Communities and also in a series of impact checks regarding the Connected Community support 214 individuals, 99% were happy with the support, signposting and information and advice the navigators had provided.

Communicating with Bridgend residents during COVID-19 (Bridgend CBC) 

Bridgend County Borough Council’s website has been a key source of information for residents during the pandemic, with daily updates on Covid-19 support.

To reach residents without access to digital platforms, the council distributed leaflets to all households in the borough highlighting support from the council during the Covid-19 pandemic. 

This included making people aware that support is available in a variety of different languages - for example, the ‘support for people in the pandemic’ page of the council website features links to multilingual Welsh Government resources.

The council issued 90 specific Covid-19 lockdown news updates to key audiences, at a rate of one a day between March and July, and have developed this into an ongoing bi-weekly media update to keep key audiences informed about latest developments during the pandemic.

The council works closely with umbrella organisations, e.g. the Bridgend Community Cohesion and Equality Forum and the Bridgend Association of Voluntary Organisations, to distribute information to specific groups.

They work alongside partners such as Cwm Taf Morgannwg Health Board, South Wales Police, town and community councils etc. to disseminate information, and support these partners by using their council communication channels to share information that they have produced.

Supporting Bridgend’s carers during the pandemic (Bridgend CBC) 

In Bridgend, considerable effort has been made to ensure carers have the support they need during the pandemic.

The Council’s existing Carers Wellbeing Service provided a 24 hour helpline to support carers during Lockdown. The service received a high level of calls and proved to be of high value to carers during the challenging period.

The council’s carer services have developed/introduced a range of ways to communicate with carers during the pandemic, including posters and information, direct telephone calls to check on the wellbeing of carers, regular emails, using video technology such as zoom and using social media.In addition, services such as counselling sessions and advice have been provided over the telephone to support carers.

Arrangements have been made for carers in Bridgend county borough to be provided PPE in line with the national guidance.

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