Posts in Category: COVID-19 (Tourism - Partnership)

Partnership working at the heart of reopening tourism (Pembrokeshire CC) 

Pembrokeshire County Council’s approach to managing the destination to ensure visitors, staff and communities were kept safe over the summer involved significant partnership working.

At a regional level, the council worked with Carmarthenshire and Ceredigion County Councils, the Pembrokeshire Coast National Park Authority (PCNPA) and Hywel Dda University Health Board to advise Welsh Government on the approach to safely reopening the tourism economy. On a Pembrokeshire footprint, the tourism infrastructure task and finish group, comprising Pembrokeshire County Council, PCNPA, Pembrokeshire Tourism and PLANED, along with other partners such as the National Trust and Dyfed Powys Police, have worked together to coordinate the approach to reopening the visitor infrastructure and the risk planning and communication strategies.

The authority established an Incident Management Centre (IMC), which operated seven days a week, morning to night, throughout the summer holiday period and included multiagency meetings involving the Police, the Maritime and Coastguard Agency (MCA), Fire and Rescue, Ambulance and PCNPA. A visitor welcome team, alongside other staff from a range of council departments and partner agencies, fed information on the ground through to the IMC for speedy resolution. Issues being managed included social distancing, litter, anti-social behaviour, wild camping, parking infringements etc.

17 September 2020 14:35:00 Categories: COVID-19 COVID-19 (Tourism - Partnership) Economy Pembrokeshire

Repurposing tourist attraction to support the community (Caerphilly CBC) 

Llancaiach Fawr Manor is a tourist attraction located in Nelson, Caerphilly which portrays life in 1645 through live interpretation to approximately 60,000 visitors and school children each year. There are also conference rooms, an education centre, a café, restaurant and gift shop.

During the lockdown period, the majority of staff volunteered to be redeployed to the buddy scheme, to pick up prescriptions and shopping for the vulnerable residents of the county borough who were shielding. Others joined the Track and Trace Programme Team.

The education centre has been temporarily repurposed as a distribution hub. Donations are collected by staff and parcels created for delivery to food banks.

The bar and restaurant have been utilised for the provision of a childcare hub run in partnership with the Caerphilly County Borough Council Youth Service, School and Music service, Arts Development Team and Healthy Schools Service to ease childcare issues during the summer holidays for Blue Light Workers.

Preparations for the ‘new normal’ have included delivering workshops online and providing an outreach service to schools. The café has re-opened and the formal gardens and patio area furnished with outdoor seating. Take away meals and Sunday lunches have gone from strength to strength. 

 

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