Vale of Glamorgan Council has established a Crisis Support Team to provide information and assistance and works closely with Glamorgan Voluntary Service and Cardiff & Vale Age Connects, directing people to organisations that can help. Vale Heros is a searchable database that helps connect individuals in need of support with those offering it. People can register if they need assistance with grocery shopping or medicine collection, for example, as can individuals or groups able to help with such tasks. Currently, numerous people are volunteering across the Vale, with over 2000 coming forward since March when the Covid-19 crisis hit.
A new Vale Heros Crisis Fund has also been established to offer grants of up to £3,000 to community groups, the voluntary sector, town and community councils and eligible businesses.