Evaluating corporate and service performance against strategic and operational objectives, and identifying improvements and risks (and their resource implications) is an integral part of effective dynamic service management and an integral part of broader strategic planning and performance management arrangements.
During recent years, the WLGA has provided extensive bespoke support to authorities in developing their approaches to self assessment. Although this support has now ceased following the Welsh Government’s withdrawal of improvement funding at the end of 2014-15, a range of guidance notes and resources is still available.
The Welsh Government’s Draft Local Government (Wales) Bill and ‘Power to Local People’ White Paper in 2015 promoted self assessment as a key feature of self-improvement and good governance and it is anticipated that self assessment will form an integral element of the Welsh Government’s anticipated reforms of the local government improvement regime.
There is no one single approach or model for self-assessment of local government services or functions, nor should there be. Local arrangements and processes need to reflect local circumstance, priorities and organisational maturity.
There is however an increased emphasis on the quality of local self-assessment now and councils approaches to undertaking and reporting self evaluations has come under the spotlight from the Wales Audit Office, CSSIW and Estyn.
For more information contact: Daniel Hurford