Torfaen Community Support Mobile App (Torfaen CBC)

17 June 2020 09:27:00

Torfaen Council launched the Torfaen Community Support Mobile App on the 27th April 2020 to help to quickly and easily register volunteers who want to offer their time, and to help Torfaen’s most vulnerable residents register for support and enable them to be matched with the most appropriate provision. Residents who sign up to the App will be able to make requests for: collection of medication; shopping for food and other essentials, befriending services etc. The App has been developed by Syncsort one of the council’s technology partners. The app will aid the council’s newly established Community Support Hub to operate more efficiently and will be particularly helpful as resident’s needs grow and volunteer skills and availability changes over time. The council, with the help of partners, including Bron Afon and Torfaen Leisure Trust , and alongside community groups and volunteers is coordinating and providing direct support. A web version of the app is also available via the Covid-19 page on the council’s website for those who do not have access to mobile devices. If residents have no access to the web they can call 01495 762200 for assistance. Torfaen Council also has ambitions to use the app long term to support services post Covid19 to coordinate Volunteers.

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