Powys County Council, Powys Teaching Health Board and Powys Association of Voluntary Organisations (PAVO), as key partners of Powys Regional Partnership Board , established a Community Sector Emergency Response Team (C-Sert) to coordinate and support emergency response to people in the community who may be affected by COVID 19 through formal and informal volunteers. The CSERT, with the assistance of thirteen Community Connectors based around the county, arrange practical support for vulnerable (shielding and non-shielding) residents from local volunteers through local support networks. In terms of services offered through the CSERT, is provided with shopping and medication collection as well as a befriending service to help tackle loneliness and social isolation. Powys has around 4,000 volunteers across the county at any given time. The CSERT have been very pro-active in increasing formal volunteer support during the pandemic