WLGA

The APSE Awards are to recognise the best in public services and to share that best practice with all. In 2021 APSE received an overwhelming 320 submissions for the Awards, with each one demonstrating a clear commitment to the goals of continuous improvement and the delivery of excellence in public services. The APSE Awards are specific to frontline services provided by UK local authorities. The Awards are agreed by a panel of expert judges.

Caerphilly County Borough Council were shortlisted for the Award for Best Service Team: Environmental Health, Trading Standards and Regulatory Services, for their Contact Tracing Service.

The Councils Test, Trace and Protect team was created in unprecedented times to deliver community based contact tracing, employing local people to support the community during the pandemic.

The aim of the service was to work collaboratively to set up a Contact Tracing service to assist the social and economic recovery of our communities, in a way that is safe and protects our NHS and social care teams. Caerphilly started its service with a team of forty redeployed staff using a remote working model.

The team now operate a high performing, sophisticated contact tracing service, which is vital to our Covid response and offering comprehensive support and advice to our citizens to assist them in complying with self-isolation requirements to help to keep our communities safe.

The APSE Awards are to recognise the best in public services and to share that best practice with all. In 2021 APSE received an overwhelming 320 submissions for the Awards, with each one demonstrating a clear commitment to the goals of continuous improvement and the delivery of excellence in public services. The APSE Awards are specific to frontline services provided by UK local authorities. The Awards are agreed by a panel of expert judges.

Caerphilly County Borough Council won the award for Best Service Team: Catering Service, for the response to delivering free school meals during the pandemic.

In March 2020, the Welsh Government announced that all schools would close with immediate effect due to the Covid 19 pandemic. Caerphilly County Borough Council was faced with the challenge of how they would provide a service to over 6,243 Free School Meals pupils.

The local authority catering team showed true entrepreneurship, creativity and strong leadership skills by implementing a FSM home delivery service that involved partnership working with local suppliers and over 20 service areas within the authority.

The APSE Awards are to recognise the best in public services and to share that best practice with all. In 2021 APSE received an overwhelming 320 submissions for the Awards, with each one demonstrating a clear commitment to the goals of continuous improvement and the delivery of excellence in public services. The APSE Awards are specific to frontline services provided by UK local authorities. The Awards are agreed by a panel of expert judges.

Caerphilly County Borough Council were shortlisted for the award for Best Service Team: Sports, Leisure and Cultural Services, for the teams incredible attitude towards redeployment during the pandemic.

During a period of unprecedented challenge, the Sport & Leisure Services Team in Caerphilly did not only continue to deliver a broad and diverse range of outstanding sport and active recreation opportunities but have flexed and mobilised its resources to support the Councils’ response to Covid-19.