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Using data in a more insightful way to target support for those most vulnerable (Blaenau Gwent CBC) 

As part Blaenau Gwent County Borough Council’ s response to supporting the most vulnerable during the pandemic, virtual locality response teams mapped local assets and support, such as community groups, businesses etc. in a locality to enable the community to support itself. The Council also collected data to identify those who may have needed more support, such as those on the shielding lists. Councillors were a vital contributor to the collection of this data given their local knowledge of residents in their ward.  The Council were able to match volunteers to individuals to provide the support they needed.  It has also helped them better understand resident’s life experience, some of whom have fed back on how they welcomed the interaction in this way. The Council are working on remodelling the next phase of the service linked to existing delivery such supporting people and community connectors. 

Supporting local communities (Ceredigion CC) 

Councillors in Ceredigion County Council have taken a lead role in setting up individual support teams in conjunction with local groups and individuals, including community and twon councils, Young Farmers and Royal National Lifeboat Institution (RNLI) .

A comprehensive list of all support groups are available on the Ceredigion County Council website: http://www.ceredigion.gov.uk/resident/coronavirus-covid-19/resources/list-of-resources-in-ceredigion/ together with details of the businesses that have adapted to provide delivery services, details of support available those that are vulnerable or shielding, food banks, grants etc.

Some Councillors who are shielding themselves, are telephoning vulnerable members of their community on a regular basis, others have provided hands on support with one Member in conjunction with the local RNLI delivering food and medicine to over 90 residents in the New Quay area on a daily basis.  They have also been contacting local businesses in their wards to direct them to the advice, support and grant funding available via the council, and they also took a lead role in encouraging tourist accommodation to close prior to the official lockdown.

At the beginning of lockdown, Councillors asked how they could support the services provided by the Council, and 3 Members with appropriate experience volunteered to manage a temporary resting centre.  Training was provided including as assessment for driving 4 wheel drive vehicles, however we’re pleased to confirm that this facility was not required.-19 

Coaching for Councillors (Gwynedd C) 

05 August 2020 14:54:00 Categories: COVID-19 COVID-19 (Councillors - Workforce) Governance Gwynedd

Gwynedd Council has a well-developed coaching programme for both staff and councillors. The WLGA provides coaching to councillors as part of this programme, using a hybrid coach/mentoring approach supporting councillors’ work in communities and the council. During the pandemic, this coaching was conducted virtually through Microsoft Teams. One of the participating councillors said “In general I believe that the coaching I have received from the WLGA has played a critical role in my development as a cabinet member and councillor.  Since the lockdown we have continued the sessions and if anything, I think the digital element has improved things.  It’s logistically a lot easier and involves a lot less of my time and travel.  I don’t believe it has changed the dynamic of the coaching relationship, the only possible scenario that I can imagine where a physical coaching session would be preferable to a digital one, would perhaps be the initial session/s.  I had already developed a working relationship with my coach before the switch from physical to digital, and perhaps a face to face conversation is important in the initial stages.  I would like to carry on with the digital sessions even when “things get back to normal”.

Learning from remote coaching during COVID, the WLGA will now offer remote coaching, with, if possible, a face to face introductory session.

http://www.wlga.wales/Blog/ViewCategory.aspx?cat=129&pageid=717&mid=1967